Effective date: May 11, 2026
1. Who We Are
Stateline Sparkle Sisters LLC ("we," "us," or "our") operates statelinesparklesisters.com (the "Site"). We are a locally and woman-owned commercial cleaning service based out of Beloit, Wisconsin, serving the Stateline area — Beloit, South Beloit, Janesville, Milton, Delavan, Elkhorn, Lake Geneva, Rockford, and Roscoe. We do not operate a public office; Beloit, WI is our base of operations and mailing area.
This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our Site or request a quote.
Contact:
Stateline Sparkle Sisters LLC
Beloit, WI
Email: hello@statelinesparklesisters.com
Phone: (608) 346-5590
2. Information We Collect
Information you give us directly
When you submit our contact form or quote-request form, we collect:
- Name
- Email address
- Phone number (if provided)
- Business name and address
- Square footage, frequency, type of space, and other details about the cleaning service you're requesting
- Any additional information you choose to share in your message
Information collected automatically
When you visit the Site, our hosting provider and analytics tools may automatically collect:
- IP address (anonymized by Google Analytics by default through Site Kit; used to derive approximate city/region location only)
- Browser type, version, device type, and operating system
- Pages viewed, time on page, and click activity
- Referring website (where you came from)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use information we collect to:
- Respond to your quote requests and inquiries
- Schedule walkthroughs and provide cleaning services to your business
- Send service-related communications (appointment confirmations, follow-ups)
- Maintain our records as required for tax and business purposes
- Improve the Site and understand how visitors find and use it
- Detect, prevent, and address fraud, abuse, or technical issues
- Comply with legal obligations
We do not sell your personal information.
4. Third-Party Services We Use
The following third-party services may process information related to your visit. Each operates under its own privacy policy.
Hostinger
Web hosting for our Site. Server logs (IP, browser, request data) and contact-form submissions are stored on Hostinger infrastructure. Hostinger acts as a data processor on our behalf. See hostinger.com/legal/privacy-policy.
Brevo
Transactional email delivery (form notifications, service confirmations). Contact-form data is transmitted through Brevo's SMTP servers to reach our inbox. Brevo acts as a data processor on our behalf. See brevo.com/legal/privacypolicy.
Google Site Kit (WordPress plugin)
Connects our Site to Google Analytics and Google Search Console. The plugin itself does not collect data beyond what its connected services do. By default it anonymizes IP addresses for Google Analytics.
Google Analytics
Traffic analytics (visitor counts, sessions, page views). Collects IP (anonymized), device/browser info, pages viewed, and referring source. See policies.google.com/privacy.
Google Search Console
Aggregate search query data for our domain. Non-identifying search terms and click data.
Google Workspace / Gmail
Receives and stores our contact-form email notifications. Contents of contact-form submissions sent to us by email are stored on Google's servers per Google Workspace terms.
Google Business Profile
Public listing on Google Maps and Search. Customer reviews, photos, and questions you post on our public profile are governed by Google's policies. We can see and respond to them.
If we add or change third-party services, we will update this list.
5. Cookies and Tracking
Our Site uses cookies for:
- Essential functions — ensuring the Site works correctly
- Analytics (Google Analytics, via Site Kit) — to understand how visitors use the Site
- Search Console verification — a one-time meta tag to verify domain ownership; not a tracking cookie
You can control cookies through your browser settings. You can also opt out of Google Analytics specifically by installing the Google Analytics Opt-Out Browser Add-on. Disabling some cookies may affect Site functionality.
6. How We Protect Your Information
We use commercially reasonable technical and organizational measures to protect your information, including:
- HTTPS encryption for all data submitted through the Site
- Restricted access — contact-form submissions are only accessible to authorized members of our team
- Industry-standard infrastructure through Hostinger
- Confidentiality — every team member who could access client data has signed an NDA, consistent with our $1M insurance and bonded-upon-request policy
No method of transmission or storage on the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
- Quote requests and contact-form data — retained as long as necessary to respond to your inquiry and provide service. Records may be archived for tax, legal, or business-record purposes consistent with applicable law.
- Analytics data — retained according to Google Analytics' default retention settings (currently 14 months for event-level data, configurable in our Analytics settings).
- Email correspondence — retained for as long as needed to maintain a service record with your business.
You may request deletion of your contact-form data at any time (see Section 8 below).
8. Your Rights
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information (subject to legal exceptions, such as records we must keep for tax purposes)
- Object to or restrict certain processing activities
- Opt out of marketing communications (we do not currently send marketing emails)
- Opt out of Google Analytics tracking using the link in Section 5
To exercise any of these rights, email hello@statelinesparklesisters.com with your request. We will respond within 30 days.
9. Children's Privacy
Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information through our Site, please contact us at hello@statelinesparklesisters.com so we can delete it.
10. Third-Party Links
Our Site may contain links to third-party websites (such as our Google Business Profile, social media pages, or service providers). We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent version. Material changes will be announced on the Site for at least 30 days before taking effect.
12. Contact Us
For privacy questions, requests, or concerns, please reach out:
Stateline Sparkle Sisters LLC
Beloit, WI
Email: hello@statelinesparklesisters.com
Phone: (608) 346-5590